Nervous Patients

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Dr Mark Gilbert is a Dental Phobia Certified dentist Click Here to verify.

We welcome nervous patients and want you to know that you are not alone. Let us help you!

We understand that every person's fear/phobia is very personal to them. Many can be due to a negative past experience.

It is important to us to hear all about your phobia so that we can understand the reasons behind it and work towards providing you with the best care for your individual needs.

At Creative Smiles we like to treat nervous and very anxious patients, and do so on a daily basis. Most of these individuals have been recommended by our existing clients through their positive & pain-free experiences with our team, who they have come to know and trust.

Our goal is the same as yours! For you to successfully complete your dental treatment so you can smile with confidence and maintain a healthy mouth for life. We will work alongside you in any way we can to achieve this, making dental treatment an acceptable, normal part of your life.

There are many different approaches we can take once we have established what it is that triggers your fear and what you feel you can cope with.

Never should you feel that you are not in control or that you are being 'silly'. Your fear should never be dismissed! Building a strong relationship of trust with the Dentist and our team is an important part of this process. Sometimes all it takes are regular breaks and a caring hand throughout the procedure. Kindness and gentleness goes a long way!

Various relaxation therapies are also available such as aromatherapy to eliminate the 'dental smell', relaxing music and comfortable surroundings. Oral medications may also be an option for you.

Relative Analgesia also known as 'Gas & Air' is a fantastic relaxation option for children and adults. Unlike other forms of sedation this allows you to leave shortly after treatment and drive yourself home!

“I hated having pain and didn’t like the shape my teeth were in. I had heard amazing reviews about Creative Smiles. The staff were perfect and the service was above and beyond what I had expected. I have gone from being nervous and scared to having no fear at all! I can now smile with confidence. Creative Smiles is an all round amazing Dental Practice!”

Creative Smiles: Patient Testimonial

“I hated having pain and didn’t like the shape my teeth were in. I had heard amazing reviews about Creative Smiles. The staff were perfect and the service was above and beyond what I had expected. I have gone from being nervous and scared to having no fear at all! I can now smile with confidence. Creative Smiles is an all round amazing Dental Practice!”

Creative Smiles: Patient Testimonial

“I was looking for a dentist who specialised in Nervous Patients as I really wanted all my dental issues resolved and also to handle my fears of the dentist from childhood days. I really cannot think of anything that could have been done to make my visits to Creative Smiles better! I felt very welcome and all my needs were addressed in the most professional and friendly way. Everyone made me feel comfortable and at ease as much as possible.
I will absolutely be recommending Creative Smiles to family and friends as for me the personal touch and the extra time and attention that was taken to speak to me and explain things made the difference, also everything was done according to my needs and at my pace.
I feel so much better knowing I have actually sorted this big task. I can smile openly without being conscious about myself. It is a huge relief and an immense change in my life. Thank you to the whole team... your work changes lives!”

Creative Smiles: Patient Testimonial

“I am extremely nervous when it comes to the Dentist. Due to this I avoided going to see a Dentist for a long time as I was too frightened. My mouth was in a bad way. My gums were bleeding and I felt my teeth were getting very discoloured. In addition to this my wedding was coming up so my fiancé suggested that I have my teeth fixed for the big day. I had heard that Creative Smiles had a good reputation and that they had a nervous patient programme in place. As a result of this I was able to complete my treatment and the outcome has been fantastic. I am now less nervous about visiting the Dentist due to the care that I have had here. After having all my teeth and gums nursed back to health along with two porcelain veneers on my front teeth alongside cosmetic bonding, I could not be happier. I am a lot more comfortable smiling and feel more confident in general which means a lot to me with my upcoming wedding. All thanks to Mark & his team.’’

Allan, Ballynahinch

Creative Smiles: Patient Testimonial

“After having not been with a dentist for a long period of time I knew I needed help. I did a lot of research online and boy was I glad from the moment I first entered the practice I knew I’d made the right choice. From Karen’s friendly and welcoming attitude to meeting Mark and his team, I was extremely scared and nervous but with Mark and his teams patience and guidance I’ve come on in leaps and bounds and a visit to the dentist is still a bit f a worry but not the ordeal it used to be. I have been through the mill having had teeth removed, fillings, root canals etc. You name it I’ve had it! I am now on to my next stage where I’m hoping to have veneers and my teeth whitened. My ideal goal would be to have dental implants to fill my gaps- which I know will happen. I cannot thank Mark and his team enough for how they have changed my life, and they have. I can now smile once again. Thank you all at Creative Smiles!”

Nicola G Ballymena

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